Solving it with Workflow
In a nutshell, workflow is taking a process and automating it by:
pushing the tasks to me when they' ready for me to do them,
holding your hand while you do the task ("Now here's what you have to do, and here's the information you need to do it and this is where you add your data")
making the process visible to everyone ("What is going to happen next?", "How far is the processing right now?", "Who did what?")
making sure that the process finishes on time and that everyone is kept informed
building up statistics about the process so that (eventually)  useless bureaucratic time-wasting steps are simply dumped,
removing the task from my task list when it's done or no longer necessary (someone else did it, too late, the request has been retracted...). My favorite bit about workflow!!!.

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